Common Questions

What services do you offer?

Intercede Home Healthcare delivers professional in-home care services tailored for seniors, providing a comprehensive range of offerings such as personal care assistance, private duty nursing home care, medication management, companionship, meal preparation, and more. Our focus is on delivering personalized in-home care designed to meet the diverse needs of the elderly, disabled, recovering patients, and those requiring individualized attention. Our healthcare services are adaptable, extending care options to clients in their homes, hospitals, nursing homes, or convalescent centers. Click here for a list of our services .

What counties are in your service area?

We currently serve the five Pennsylvania counties of Montgomery, Philadelphia, Bucks, Delaware, and Chester. 

Does Intercede Home Healthcare accept insurance?

Intercede Home Healthcare is primarily private pay. We are committed to supporting you by providing the necessary documentation to aid in reimbursement from your Long Term Care Insurance or other benefit plans. An initial deposit is necessary to initiate care. Please reach out to us to explore and discuss these options further.

Does Intercede Home Healthcare offer 24/7 in-home care?

Intercede Home Healthcare offers a versatile array of services, providing options that span from a minimum of 4 hours per session to a continuous seven-day-a-week schedule. Our services are customized to cater to various needs, such as daily assistance, care for a few days each week, Monday through Friday support, weekend assistance, nighttime care, temporary recovery following surgery or extended hospitalization, respite care, and 24-hour care available every day of the week. These diverse offerings are designed to adapt to a range of schedules and situations, ensuring that we can meet the unique and individualized requirements of our clients.

Does Intercede Home Healthcare have special restrictions, minimum hours per visit, or after-hours surcharges?

Intercede Home Healthcare offers a flexible range of services to meet various needs:

• • Daily assistance

  • Care a few days a week

  • Monday through Friday care

  • Weekend support

  • minimum of 4 hours per care session

  • Night care

  • Temporary recovery after surgery or prolonged hospitalization

  • Respite care

  • 24-hour care available seven days a week

  • Whether it's overnights, weekends, or regular days, there are no additional charges or changes in hourly fees—just a slight extra fee for Holidays.

  • The services provided aim to accommodate a diverse set of schedules and situations, tailored to meet the individualized requirements of their clients.

Can I trust your caregivers?

• Absolutely! Intercede Home Healthcare are employees and covered under our Workers’ Compensation insurance.

• Intercede Home Healthcare, applies a meticulous and consistent process for the recruitment, selection and hiring/ rostering of staff, in accordance with state and federal regulations, equal opportunity requirements and non-discriminatory regulations. 

How do I reach Intercede Home Healthcare, weekends, or holidays?

• Dial the main number and select the option to leave a message or speak directly with a supervisor.

• No answering service is employed; you'll connect directly with a live person.

• On-call supervisors, who are administrative personnel, are familiar with all clients, allowing clients to build a relationship with them.

• These supervisors also have knowledge of each staff member and their strengths.

• For urgent needs outside regular business hours, on weekends, or holidays, call our on-call supervisor for immediate assistance.

• Otherwise, please leave a message or call back during business hours.

What are your office hours?

Our office hours are 9 am to 5 pm, Monday through Friday, excluding major holidays.

What is the difference between “Home Care” and “Home Health Care”?

• Home Care  also known as Home- Based Care  involves non-medical support for the elderly within their residences. Offered services encompass health, personal, and additional support services such as bathing, dressing, light cleaning, cooking, and running errands — all tailored to help you. 

• These services empower seniors to maintain independence in their own homes. Health insurance generally does not cover these services unless individuals are enrolled in Home and Community-Based Waiver Programs through Medicaid. However, private pay and Long Term Care Insurance can assist in covering the associated costs.

• Home Health Care, being medical in nature, necessitates a prescription from your physician. These services encompass skilled nursing care, physical or occupational therapy, among others. Typically, your health care insurance covers all or a portion of these services. For example, Medicare often covers a certain period of time where these services may be determined needed by a physician.

What services are excluded from Intercede's home-based in-home care?

• It's important to note that certain services, including seasonal chores, maintenance, general housecleaning, lawn services, or care for other family members or guests in the household, are not included unless explicitly arranged through our office. For those seeking additional services, such as general house cleaning or care for other household members, we can facilitate arrangements at a slightly increased fee beyond our standard rates. At Intercede Home Healthcare, your comfort and well-being are our top priorities, and we are dedicated to accommodating your distinctive needs with flexibility and care.

Click here for Types of Senior Care